The Challenge The Ministry of Citizens’ Services faced challenges managing Freedom of Information (FOI) requests. The FOI Act allows the public to access BC Government records, which might contain information about government activities, programs, or personal details. The staff collect and compile records for applicants. The previous process relied on a patchwork of tools, which […]
The Challenge The Ministry of Citizens’ Services faced challenges managing Freedom of Information (FOI) requests. The FOI Act allows the public to access BC Government records, which might contain information about government activities, programs, or personal details. The staff collect and compile records for applicants. The previous process relied on a patchwork of tools, which […]
